Privacy Policy
Last updated: 25 October 2025
Company: Mansfield Fire and Safety Management Limited
Registered Office: Unit 6, Woodhouse Station Gateway Centre, Signal Way, Mansfield Woodhouse, Nottinghamshire, NG19 9QH
Company Registration Number: 07537466
1. Introduction
At Mansfield Fire and Safety Management Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains when and why we collect personal information about our website visitors, customers, and anyone who interacts with us. It also outlines how we use your information, the conditions under which we may share it, and how we keep it secure.
By using our website or providing your personal data, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from providing personal information or using our services.
For questions about this policy, please contact us at:
Email: admin@mansfieldfireandsafety.com
Address: Unit 6, Woodhouse Station Gateway Centre, Signal Way, Mansfield Woodhouse, Nottinghamshire, NG19 9QH
2. Data Protection Officer
Name: Lee Dixon
Email: lee@mansfieldfireandsafety.com
Address: Unit 6, Woodhouse Station Gateway Centre, Signal Way, Mansfield Woodhouse, Nottinghamshire, NG19 9QH
3. How We Collect Personal Information
- When you contact us by phone, email, or via our website.
- When you complete training course documentation or forms.
- When you interact with our website or social media platforms.
- Automatically through cookies and similar technologies (e.g. IP address, browser type, and usage data).
4. What Information We Collect
The personal information we may collect includes:
- Your name, address, email address, and phone number.
- Date of birth (where required for training or certification).
- Business name and contact details.
- Payment or invoicing details (if applicable).
- Any other information you choose to share with us.
Automatically collected data may include your IP address, browser type, and information about how you use our website.
5. How We Use Your Information
We use your personal information to:
- Deliver our services and fulfil our contractual obligations.
- Respond to enquiries, provide quotations, and arrange site visits.
- Communicate updates or information relevant to your business with us.
- Maintain internal records and ensure compliance with accrediting or awarding organisations.
- Send information about similar services you may be interested in (where our relationship or your consent allows).
Legal bases for processing:
- Contractual necessity – to deliver our services.
- Legitimate interests – to operate and improve our business relationships.
- Legal obligation – to comply with applicable laws and regulations.
- Consent – where you have given clear permission (e.g. for marketing communications).
6. How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements. Unless otherwise stated, we securely store data in a protected cloud environment for no longer than three years after our last contact, unless we are legally required to retain it for longer.
7. Who Has Access to Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with trusted third parties such as:
- Sub-contractors or service providers working on our behalf.
- Accrediting or awarding organisations (where required for certification or compliance).
All third parties are required to handle your data securely and in compliance with GDPR. We only share information necessary to perform their contracted duties.
8. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Access your personal data.
- Rectify inaccuracies in the data we hold about you.
- Request erasure of your data in certain circumstances.
- Restrict or object to processing in certain situations.
- Withdraw consent at any time (where consent was the legal basis).
- Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.
To exercise your rights, please contact us at lee@mansfieldfireandsafety.com.
For further details on your rights, visit the ICO website: www.ico.org.uk/for-the-public
9. How We Protect Your Information
We implement appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, alteration, or disclosure. All information is stored on secure servers, and access is restricted to authorised personnel only.
Please note that data transmitted over the internet (e.g. email) may not be completely secure, and you share such information at your own risk.
10. Updates to This Policy
We regularly review this Privacy Policy to ensure it remains accurate and up to date. The latest version will always be available on our website. We may also notify you by email if significant changes are made.
Current version last updated: 25 October 2025
11. Further Information
For more details about your data protection rights or to make a complaint, please visit: